About Us

I am a third generation Master Plumber. Starting at an early age, I spent every summer and holiday working as an assistant ditch digger through the age of 16 or what seemed to be forever. Of course, being raised and sitting at the dinner table with a second-generation plumbing company family, I was continually exposed to all of the business conversations and strategies.

In 1978, I received an associate’s degree in Construction Management and Technology. I followed that with a bachelor’s degree in Accounting and Personnel Management. Over the years, I have had the pleasure of working for Sam P. Wallace International, which sent me to Saudi Arabia as an instructor of plumbing and HVAC systems. From there, I worked for Brady, Lohrman and Pendleton Consulting Engineers as a draftsman and their company’s representative at job site meetings. I completed my internship in the trade working with Milton B. Levy and Sons Plumbing, heading their residential remodel division. In 1982, I joined my parents’ company, Public Service Plumbers, Inc.

Over the years, I have been fortunate to learn from my mother, an Auditor/ Bookkeeper, and my father, a talented Master Plumber/Businessman, and to develop unyielding discipline as a M.P. in the United States Marine Corps.

I hail from the sunny state of Florida and spent my childhood involved in sports and academics. My father, a beloved OBGYN, and mother, a registered nurse, raised me to understand “the value of a dollar.”

I came to Dallas as a golfer to attend SMU and quickly found myself a “Chi-O.” Four years later, I graduated with a bachelor’s degree in business and a minor in commercial real estate.

In 1987, I met Mrs. Wadie C. DiFrancesco, and over the next 22 years became a close confidante as well as a daughter-in-law. Mrs. DiFrancesco taught me a great deal about business and the true meaning of a “win-win” deal.

Over those 22 years, I worked for several commercial developers, two banking entities—Bluebonnet Savings Bank and AMERSCO—liquidating foreclosed commercial property portfolios. Going forward, I moved to the telecommunications industry and was in charge of the tower site build-out in several states for Sprint Telecom’s wireless network. During my 12 years with Sprint PCS, I was one of three founding members of the Texas State Wireless Association.

My experience with Public Service Plumbers, Inc., through Joseph, Mrs. DiFrancesco, and Mr. DiFrancesco, occurred virtually daily. To be named President of Public Service Plumbers, Inc. is not only a great honor but a terrific fit, especially considering my years of mentoring under Mrs. DiFrancesco and my extensive business background.

My current responsibilities include, but are not limited to, reviewing all annual corporate contracts to ensure peak efficiency in operational costs. My mission is to offer our clients the best value through my efforts to reduce overhead expenses. It all comes back to the “the value of a dollar.”

I started in the plumbing industry as an apprentice while attending The University of Texas at Austin. It was through that experience that I realized how much I enjoyed working with mechanical components and systems.

In January of 1984, I came on board with Public Service Plumbers, and a short 3 years later, received my Journeyman license. Because of my ability not only to perform repairs but also have the foresight to completely resolve problems, coupled with my education, I quickly moved into a supervisory position.

Since 1993, I have been the Service Department Head for Public Service Plumbers. I am a specialist in green living, especially tankless hot water systems.

In January 2006, the founders, Mr. and Mrs. John B. DiFrancesco, with the blessing of their son, Joseph M. DiFrancesco, III, honored me with a minority partnership in Public Service Plumbers, Inc.